Our first Tuttio experience was fantastic—we got the Soleil 01 for our 12-year-old son, who’d been researching it for a YEAR! My husband’s a certified automotive mechanic and super skeptical of online orders, but even he’s blown away. We had a little issue with our bank during the holidays, but Tuttio’s customer service fixed it ASAP. The bike is solid, beautiful, with high-end hydraulic brakes and shocks—even has a cute little hiding spot for the tool kit! Battery charges easy and lasts forever, quality is impeccable. Now my husband wants one too, and our son’s having the time of his life!